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New year, new decade, new changes: M&A’s, strategy changes, new markets, new products, new customers, new sustainable development policies, new ERP/Information systems. Everywhere is more change. Here are 5 new year’s resolutions for better anticipating, preparing, leading and managing change in 2010:

  1. Assess your Change Capacity: to prepare change implementation, analyse its strategic compatibility, attractiveness and impact
  2. Listen to your stakeholders; don’t try to push the change too hard, show empathy, a quality that every change leader should have.
  3. Decode resistance to change by identifying first of all if it comes from a lack of will or a lack of skill; time spent doing this will be time saved during implementation
  4. Make people want to change by conveying a message that emphasises the threats of inertia as well as the opportunities of change
  5. Enter the change 2.0 era, by making use of the so-called 2.0 communication and collaboration tools (blogs, wikis, forums, tweets etc.); these are already radically transforming the sales & marketing functions and to a certain extent the way people work together. These tools are a fantastic way of involving people and generating new ideas and bottom-up initiatives, that are so essential to the success of change.
  6. Any other suggestions?
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